Welcome to the Help Centre

Please see our resources so you can get the help you need. If none of the below resources help feel free to contact a member of our support team.

Refunds

Learn more about our refund policy >

Loyalty & Rewards

Learn about our rewards and loyalty program >

Account

View your bookings from your account page >

Terms & Conditions

Learn more about our terms and conditions >

Privacy

Learn more about our privacy policy >

Security

Learn more about our security policy >

Contact us today, we are here to help.

Please fill in the contact form, and we will get back to you as soon as possible.

For emergencies only

For any check-in issues with your accomodation, please call the number on the hotel vouchers. For all other enquiries, please fill in the contact form.